CALL FOR ASSISTANCE : 877.943.2774 / 212.213.3810

New York City Virtual Office and Telephone Answering: SOLUTIONS
Virtual Offices of New York City service packages can include: local professional business address; telephone and fax number(s); voicemail to email service; fax to email service; professional receptionist services; live call answering, screening and forwarding; mail forwarding; 411 directory listing; and other services.

Project the best possible image for your business! Virtual Offices of New York City can handle your virtual office and phone answering needs, allowing you to focus on growing your business. We offer turnkey virtual office and telephone answering solutions delivered by a trained Client Services team.

  • Identity Package Details
  • Starter Package Details
  • Pro Package Details
  • Pro Plus Package Details
  • About New York City
  • What is a Virtual Office?

Identity Package Details

This package is ideal for the startup and small businesses that wants to project a professional image with low overhead. Start-ups can rev up their business without signing a long-term commitment with this package.

The package includes use of the address for your business mailings and courier items. Use the professional business address for all your marketing collateral.

Virtual Offices NYC is registered with the USPS as CMRA. Proper completion of United States Postal Service Form 1583 required.

This package is mail service only. Only additional charges involved are applicable mail forwarding charges. Free mail pick up available only during office hours.

No long-term contract. Initial term is 6 calendar months then converts to a month-to-month. You may upgrade your account at any time when your business needs change.


Starter Package Details

When it's time to give your business a new voice and take it to the next level, this package with phone answering and business address services can help your business grow.

The package includes use of the address for your business mailings and courier items. Use the professional business address for all your marketing collateral.

This package includes mail service. Additional charges apply for applicable mail forwarding charges. Free mail pick up available only during office hours.

This package includes a local telephone number and auto-attendant answering of calls in your company's name, with up to 3 dialing options for callers to external client number(s). *

Unlimited messages via .wav files to email.

Virtual Offices NYC is registered with the USPS as CMRA. Proper completion of United States Postal Service Form 1583 required.

*Domestic calls to the 48 continental United States of America included. International calling rates apply on a country by country basis for all minutes.

No long-term contract. Initial term is 6 calendar months then converts to a month-to-month. You may upgrade your account at any time when your business needs change.


PRO Package Details

This package includes live answering of calls and business mailing address. When your business is ready for live answering service, forward your business number to us and we'll answer your calls.

The package includes use of the address for your business mailings and courier items. Use the professional business address for all your marketing collateral.

This package includes mail service. Additional charges apply for applicable mail forwarding charges. Free mail pick up available only during office hours.

Virtual Offices NYC is registered with the USPS as CMRA. Proper completion of United States Postal Service Form 1583 required.

Receive a local telephone and have your calls answered Monday to Friday 9 am to 5 pm local time by US-based staff versed on your company.

100 live answered calls and standard message taking included. Electronic messaging only.

After hours and weekend answering via auto-attendant answering of calls in your company's name, with up to 3 dialing options for callers to external client number(s). *

Unlimited messages via auto-attendant through .wav files to email.

Live answered calls are calculated by number/volume not minutes.

*Domestic calls to the 48 continental United States of America included. International calling rates apply on a country by country basis for all minutes.

No long-term contract. Initial term is 6 calendar months then converts to a month-to-month. You may upgrade your account at any time when your business needs change.


PRO Plus Package Details

This package is ideal for the company wishing to project a larger professional image -- with premium live answering and a business address -- all with low overhead.

The package includes use of the address for your business mailings and courier items. Use the professional business address for all your marketing collateral.

This package includes mail service. Additional charges apply for applicable mail forwarding charges. Free mail pick up available only during office hours.

Virtual Offices NYC is registered with the USPS as CMRA. Proper completion of United States Postal Service Form 1583 required.

Receive a local telephone and have your calls answered, screened and transfer Monday to Friday 9 am to 5 pm local time by US-based staff versed on your company.

100 live answered calls included. Screening, forwarding and electronic messaging included.

Live answered calls are calculated by number/volume not minutes.*

After hours and weekend answering via auto-attendant answering of calls in your company's name, with up to 3 dialing options for callers to external client number(s). *

*Domestic calls to the 48 continental United States of America included. International calling rates apply on a country by country basis for all minutes.

No long-term contract. Initial term is 6 calendar months then converts to a month-to-month. You may upgrade your account at any time when your business needs change.


Where is Virtual Office of NYC located in New York City?


Virtual Offices NYC facilities are centrally located, directly across the street from the Empire State Building landmark on 5th Avenue between 33rd and 34th Streets in the heart of Manhattan. This location offers the ideal virtual office environment - prestigious Fifth Avenue address, New York City telephone number - in a variety of Virtual Office packages.

  • 347 Fifth Avenue Suite 1402
  • New York New York 10016
  • Phone:212.213.3810
  • Fax:212.202.4496

The Virtual Office service packages can be purchased on our website or by calling 877-943-2774

What Virtual Office Functionality does Virtual Office of NYC offer?

    Virtual Office New York City Functionality
  • Business Address for Mail Service A physical location to use for contact information and letters, packages, etc., delivered via United States Postal System.
  • Courier Package Receipt Staffed location to receive Federal Express, UPS, etc. envelopes and packages. Weight and size restrictions apply.
  • Mail Pickup Collect your mail in person by arrangement at no charge.
  • Mail Forwarding Have your mail sent to you on a set schedule. Cost and handling charges apply.
  • Package Notification Get notified of every package/envelope we sign for. Included. Size and weight restrictions apply.
  • Assigned Private Local Telephone Number Local Number that is uniquely yours while employing our services.
  • Calls answered by automated system; up to 7 extensions Auto-attendant answering of calls in your company's name with up to 7 dialing options to external client number(s). Unlimited Long Distance Continental U.S.
  • Custom Greeting Your company branding when your line is answered.
  • Voicemail Message to Email Receive voicemails via email as attached .wav file, saving long-distance charges due to not having to "call in to check your messages."
  • Call Time Scheduler Calls can be routed a certain way during business hours (9-5) and a different way after-hours.
  • Text Message Notification to Cell Phone Receive your messages taken live by receptionist and sent by text to your mobile phone.
  • Standard Live Answering 100 calls personally answered in your company names. Message taken and emailed Monday - Friday, 9am - 5:00pm local time (except holidays). No call forwarding.
  • Premium Live Answering 100 calls personally answered/screened/forwarded per your instruction, allowing you to decide whether to accept the call, Monday - Friday, 9am - 5:00pm local time (except holidays). Unlimited Long Distance Continental U.S.
  • Music on Hold Callers hear music when on hold or while waiting to connect.
  • Find-Me / Follow-Me Live efforts to forward your calls, allowing you to not miss that important call.
  • Fax Number with Forwarding to Email Use of a unique number for receipt of facsimiles via email in PDF format.

What is a Virtual Office ?


A virtual office provides communication and address services that allow users to reduce traditional office costs while maintaining business professionalism. Frequently the term is confused with office business centers or executive suites which demand a conventional lease whereas a true virtual office does not require that expense.

History

The virtual office idea came from a combination of technological innovation and the Information Age. The concept has roots in the Industrial Revolution, where parallels to current work styles, specifically working from home, have been drawn. The virtual office concept is an evolution of the executive suite industry. However, the inflexibility of an executive suite lease doesn't work for many business models and helped spur the virtual office concept. The first commercial application of a virtual office occurred in 1994, when Ralph Gregory founded The Virtual Office, Inc, in Boulder, Colorado.

Users

A virtual office blends home and work to gain efficiencies in both. Office expenses are low, while the user's professionalism retains the image of a traditional, high-cost office. A virtual office user can reduce their environmental impact, as well as the personal negatives of a daily commute. Virtual office clientele have the flexibility to match expenses with revenue fluctuations immediately, as the costs are usually variable. A virtual office can allow for low-cost expansion with no long-term commitments. Users taking advantage of virtual office receptionists eliminate the traditional burden of health care, records, payroll, insurance & rent. Also, traditional time-off (sick days, vacations, personal leaves, etc.) does not apply to a virtual staff.

Common Virtual Office Users:

Home-based entrepreneurs - Accountants, Attorneys, Law Firms, Mobile salespeople, Trades (Home service industry: roofers, electrical, plumb, landscape, construction, repair/remodel, etc.), Doctors/Dentists, Therapists, Business consultants, Mediators/conflict resolution, Frequent travelers/foreign companies, Chambers of Commerce, Senior management, Real estate, Fraudsters, mortgage companies, Stockbrokers/financial planners, Collections agencies, Networking groups, Trainers/instructors, Incubators

Economy

Virtual offices are experiencing growth even in a recessionary economy, and not just in the United States. As businesses look to trim expenses, virtual office services help reduce overhead while keeping professionalism high. For example, by paying for space and communication infrastructure on an as-needed basis, businesses can keep office expenses to a minimum. The portability of today's technology also allows for a more flexible work environment.- As businesses trend to a more -online- workplace, the notion of paying for space full-time becomes anachronistic. Traditional receptionists making $12-14/hour can be replaced with remote receptionist services at a fraction of the traditional cost. Some Virtual Office companies or Telephone Answering companies offer a Franchise system, enabling entrepreneurs to enter the marketplace for a fraction of the usual set up costs and with the added bonus of leads being fed to them.

Services

The term "virtual office" implies space utilization, but a full application includes professional live communications.

    1- Communications services
  • Remote Receptionist: A team of workers in an office environment working remotely, using high-tech Computer Telephone Integration software, to replace a traditional receptionist.
  • Virtual Assistant:A virtual assistant is often a "lone eagle" working from home, who rarely meets their clients face-to-face. A virtual assistant typically has no access to CTI Software. Rates run $25 an hour and up.
  • Answering services/call centers:operate from a centralized location for the purpose of receiving and transmitting a large volume of requests by telephone. Users lament problems of security, impersonal staff with high turnover, language barriers, translation errors and a less-than-professional image. When selecting an answering service, look for one based in your own country so that there are no language barriers.
  • Voicemail: Is a low-cost technology that stores voice messages electronically. In customer service applications, voicemail has limitations. Used for customer service, voicemail has become synonymous with frustration. The complaints are legion and have inspired spoofs on the voicemail experience. Studies also show that up to 75% of callers simply hang up when their call is answered by a machine.
  • Virtual Office Space: Virtual office gives you a chance to own a high profile reputed address in a city of your choice, at a fraction of the buying or renting cost of such an address.
  • Phone Answering Service: Virtual office phone answering service bridging the gap between you and your numerous clients.
    Space services
  • Professional address: A prestigious building to be used as the business address. A professional address alleviates the privacy and personal security concerns of running a home-based business. A user can expand into new markets by utilizing a provider with multiple locations to establish a professional presence in the desired growth markets.
  • Mailing address: The professional address can be used for accepting, sending and forwarding mail without the connotations of a PO Box. Under US law, a PO Box is to be clearly indicated and so not conducive for most corporate entities in this regard. Some VO providers offer 24/7 access to individually assigned and locked mailboxes. This allows the staff of a VO user to have a centralized location as a convenient vehicle for the secure transfer of paper documents 24/7. A mail-only provider may be subject to USPS CMRA regulations.
  • Reception Courtesies: Receptionists at the business address can receive and sign for incoming overnights, deliveries, packages and provide document drop-off/pick-up services. On-site witnesses and notaries may be available, depending on the provider.
  • Business Meeting Space: The on-demand use (hourly, daily or weekly) of conference rooms and offices for meetings. Meeting space can often be rented at short notice.
  • Casual Workspace: As an alternative to the distractions of co-working or the interruptions of a home office, office space is available on an occasional or "drop-in" basis, either hourly, daily or monthly.
  • Executive suite: A small percentage of VO users lease space full-time time.
  • On-site amenities: A full-service virtual office will provide broadband Internet, fax-copier-printer, advanced phone features, conference calling, video conferencing, kitchenette and a business-worthy lobby/waiting area.
  • Virtual Office Solution: Virtual office Solution gives dual advantages in whichever city you need and a reputed business address which would marginalize the gap created by established brand value.
  • Live Virtual Receptionist: A virtual answering service is an automated system with a live virtual receptionist. These kind of services can be enjoyed without purchasing expensive equipment.
  • Other services: Other services may include creation of a website, business cards, attorney consultations.